Directions Home Loan is an Equal Housing Lender. We fully comply with the Equal Credit Opportunity Act (ECOA) and all other Federal regulations. All applicants applying for credit from “DHL” will never be discouraged on the basis of race, color, religion, national origin, sex, military status, marital status, age, or because you get public assistance. All information we request is voluntary, and will be kept confidential.
For more information on the ECOA, please visit:
Additional Disclosure Requirements
Directions Home Loan DBA Directions Equity is a licensed mortgage lender. Some states require specific licensing information, which is found below.
Directions Home Loan NMLS: 214519
Texas: For Texas Consumers Only:
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY REGARDING THE ORIGINATION AND/OR SERVICING OF YOUR MORTGAGE LOAN OR A COMPLAINT AGAINST A RESIDENTIAL MORTGAGE LOAN ORIGINATOR CONCERNING RESIDENTIAL MORTGAGE LOANS ON REAL ESTATE LOCATED IN TEXAS SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENTS WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENTS WEBSITE AT WWW.SML.TEXAS.GOV
Colorado: Regulated by the Division of Real Estate; Registered in NMLS as a Colorado Mortgage Company.
Florida: Florida Mortgage Lender License: FL License Number MLD2020.
This is not an offer to enter into an agreement.Not all customers will qualify.Information, rates, and programs are subject to change without prior notice.All products are subject to credit and property approval.Not all products are available in all states or for all dollar amounts. Other restrictions and limitations apply.
California: Branch NMLS# 2351784 | CRMLA 41DBO-139995 | Licensed by the Department of Financial Protection and Innovation under the CA Residential Mortgage Lending Act.
Pursuant to California Health & Safety Code §35830; California Code Reg. tit.§7114
It is illegal to discriminate in the provision of or in the availability of financial assistance because of the consideration of:
1. Trends, characteristics or conditions in the neighborhood or geographic area surrounding a housing accommodation, unless the financial institution can demonstrate in the particular case that such consideration is required to unsafe and unsound business practice; or
2. Race, color, religion, sex, marital status, domestic partnership, national origin, or ancestry.
It is illegal to consider the racial, ethnic, religious or national origin composition of a neighborhood or geographic area surrounding a housing accommodation or whether or not such composition is undergoing change or is expected to undergo a change in appraising a housing accommodation or in determining whether or not, or under what terms and conditions to provide financial assistance.
These provisions govern financial assistance for the purpose of the purchase, construction, rehabilitation or refinancing of one- to four-unit family residences occupied by the owner and for the purpose of the home improvement of any one- to four-unit family residence.
If you have any questions about your rights, or if you wish to file a complaint, contact the management of this financial institution or the Department of Financial Protection and Innovation at one of the following locations:
- 2101 Arena Blvd.
Sacramento, CA 95834
- One Sansome Street
San Francisco, CA 94104-4428
Tel: (415) 972-8565
- 45 Fremont Street
San Francisco, CA 94105-2219
Tel: (415) 263-8500
Fax: (415) 288-8830
- 300 S. Spring Street
Los Angeles, CA 90013-1259
Tel: (213) 897-2085
Fax: (213) 897-8860
- 320 West 4th Street
Los Angeles, CA 90013-2344
Tel: (213) 576-7500
- 1350 Front St. #2034
San Diego, CA 92101-3697
Tel: (619) 525-4233
- 7575 Metropolitan Drive
Suite 108, San Diego, CA 92108-4421
Tel: (619) 682-7227
Fax: (619) 682-7217