March 3, 2025 | BY DIRECTION HOME LOAN

UNDERWRITING MANAGER

JOB TITLE: UNDERWRITING MANAGER

REPORTS TO: VP of Risk

EXEMPT/NON-EXEMPT: Exempt

SUMMARY: The Underwriting Manager is responsible for overseeing a team of Mortgage Underwriters, ensuring quality and compliance of loan approvals. This position will lead a positive culture within their department

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core duties and responsibilities include the following:

  • Train, Lead and inspire a team of underwriters, providing guidance, training, and support to ensure high performance and collaboration.
  • Evaluate and implement efficient Underwriting processes to stay relevant
  • Conducts underwriting review process in a manner designed to minimize the company’s risk while employing problem resolution techniques in approving loans
  • Analyze property characteristics and all other information pertinent to credit and property decision
  • Respond to product questions and scenarios with suitable answers
  • Ensure compliance with company and agent
  • Provide prompt and quality customer service both internally and offer alternative options when reviews are escalated
  • Adheres to set turnaround times for reviewing new submissions as well as resubmissions.
  • When necessary, underwrite Conventional, FHA, USDA and VA residential loans ensuring they comply with FNMA, FHLMC, Investor and Government agency guidelines
  • Manage the day-to-day tasks of the Underwriting Department
  • Other duties as assigned

DESIRED SKILLS AND EXPERIENCE

  • Bachelor’s Degree in business, banking, or finance
  • 6-10 years of recent underwriting experience in the mortgage industry.
  • Leadership or Management experience
  • Proficiency in Conventional, FHA and VA loans; experience with CHFA, USDA and 203k
  • Proficient understanding of underwriting requirements, governmental and agency requirements, terminology, and automated processing systems
  • Interpersonal skills to create and maintain positive working relationships
  • Computer proficiency, particularly with Microsoft Office Suite
  • Experience with mortgage software, such as Calyx Point, Encompass, Data Track or Empower
  • DE, CHUMS, VA/SAR
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