Post Closer

The Post Closer will be responsible for shipping, insuring, and resolving suspense items of all loans according to the proper product type, investor, agency and internal guidelines, and all company processes and procedures in an accurate and timely manner.

The post closer is responsible for moving the loan through the purchase process with each investor. The Post Closer will communicate with internal staff, warehouse banks, and investors in order to facilitate the purchase of all loans in a timely manner.


Core duties and responsibilities include the following.

  • Scan closed loan packages from title into the Encompass loan
  • Audit loan documentation for all appropriate signatures/notarizations to ensure documents are compliant with state, lender, and investor requirements
  • Stay up to date on investor delivery requirements for a complete package
  • Gather, compile, organize, and deliver loans to each investor using the platform of choice prior to lock expiration date
  • Work with underwriters, processors and closers to resolve deficiencies and resolve future deficiencies.
  • Communicate with Investors to resolve deficiencies and facilitate getting loans purchased
  • Reconcile data back into LOS with any changes required by the investor and at the time of Purchase of the loan
  • Locates and delivers pertinent documents and additional documentation required to appropriate warehouse banks in a timely manner
  • Pay UFMIP/VA/USDA Guarantee fees within required time frames to avoid late fees
  • Responsible for proper data entry into agency website for insuring (FHA Connection, VA Portal and USDA LLC).
  • Obtain and upload LGC, MIC and LNG certifications to the investor
  • Prepare and send and track FHA case binders and their statuses
  • Track and ship trailing docs
  • Other tasks and responsibilities as assigned.



To perform the job successfully, an individual should demonstrate the following competencies:

  • Language Skills – Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, customers, and the general public.
  • Ability to speak clearly and persuasively in positive or negative situations and conduct productive meetings. Strong verbal and written communication skills. Ability to negotiate and to plan and execute comprehensive employee communication plans.
  • Business/Interpersonal Skills – Ability and willingness to make timely decisions exercising sound and accurate business judgment. Ability to align efforts to business mission and culture and develop strategic initiatives that synch with company strategy. Solid business acumen, exhibit self-motivation and initiative in timely completion of goals and activities, and ability to interact effectively and responsively to employees and the Leadership Team. Ability to build positive working relationships.
  • Problem solving—Identify and resolve problems in a timely, objective and confidential manner and gather and analyze information skillfully.
  • Planning/Organization – Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans, work independently, and set expectations. Ability to project manage, multi-task and meet deadlines.
  • Quality management—Ability to demonstrate accuracy, thoroughness and quality.
  • Technical Skills – PC excellence, including working knowledge of Microsoft Excel,
  • PowerPoint, Word, Outlook, and LOS
  • Good communication, attention to detail, analytical, computer skills and the ability to work in a fast paced deadline driven environment. Needs to have sound judgment, a consistent sense of urgency, have the ability to think independently as well as collaboratively, be a team player and strong problem solver.



  • HS diploma or equivalent required. Some college or trade school certification preferred.
  • 1-2 Years Banking or Mortgage Experience